Jillian Woodbury was proud of her smile and kept a toothbrush in her purse.

The 32-year-old lived in a South Side Chicago nursing home for people with mental disabilities. In mid-April staff took her to a nearby hospital to treat a urinary tract infection. There, Woodbury tested positive for COVID-19.

She was in the hospital for five days.

Her aunt and guardian, Patricia Woodbury, said she talked to Jillian in the hospital daily. But on the sixth day, when Patricia hadn’t heard from Jillian, she became concerned. She said she called the hospital and reached a nurse who said Jillian was unavailable. The next time Patricia heard from the hospital was in the wee hours of the next morning.

“The phone rang at 3 [a.m.], and they said she took a turn for the worse,” Patricia said. “And I live down the street from the hospital, so I was down there in 15 minutes.”

When Patricia arrived at South Shore Hospital, Jillian had died of COVID-19. Family members said they are concerned with the lack of communication by the nursing home and hospital, neither of which agreed to an interview. 

Nichole Marshall, Jillian’s cousin, said her hospital care was inadequate.

“While it technically isn’t an issue of race, because the majority of families that end up going there are Black … in the minds of some, that means you’re disposable,” she said.

Tracking deaths by ZIP code

During the peak of the coronavirus pandemic in the spring, the highest number of Chicago deaths from the virus were in Black and Latinx ZIP codes. The lowest were in wealthy white ones. Systemic racism, higher rates of essential workers in some neighborhoods, underlying health conditions and homes where there is overcrowding are all factors.

WBEZ studied the death and infection rates of four ZIP codes in Chicago, and interviewed relatives of 50 Chicago residents who died.

The ZIP code with mostly Black residents had the highest deaths per capita. The ZIP code that includes a Latinx and immigrant neighborhood had the highest infection rate. There, loved ones said family members who died were either infected at work or became infected after working relatives brought the virus into their multigenerational households.

WBEZ also looked at two high-income ZIP codes with mostly white residents that had the lowest rates of death in the city.

Pandemic’s “perfect storm”

“There’s no better perfect storm for this pandemic sweeping through our very segregated city based on race and class,” said Dr. Monica Peek, who sees patients and researches racial health disparities at the University of Chicago Medicine.

Phillip Thomas, who was also Black, lived in the same ZIP code as Jillian Woodbury and took the bus to his job at Walmart.

In March, he felt sick and stayed home, his sister Angela McMiller said.

“The doctor told him to self-quarantine himself, which I’m super upset about because my brother was a diabetic,” McMiller said.

Her brother went to South Shore Hospital, the same one Jillian Woodbury went to, and tested positive for COVID-19. A few days later, his heart stopped, and he died. 

Nicole Marshall used to babysit her younger cousin, Jillian, when she was little. Then when Marshall had children, Jillian would play with them.

Jillian asked after those children in a voicemail from the hospital.

“I’m calling to check on you and the kids and Kenny and see how everybody’s doing. Love you all. Bye,” Jillian said.

It was the last voicemail she left for her cousin.

Natalie Moore is a reporter at WBEZ. Read more about some of the people who died in Chicago from COVID-19 in WBEZ’s “50 lives in 4 ZIP codes.”

What’s going on with extra COVID-19 unemployment benefits?

It’s been weeks since President Donald Trump signed an executive memorandum that was supposed to get the federal government back into the business of topping up unemployment benefits, to $400 a week. Few states, however, are currently paying even part of the benefit that the president promised. And, it looks like, in most states, the maximum additional benefit unemployment recipients will be able to get is $300.

What’s the latest on evictions?

For millions of Americans, things are looking grim. Unemployment is high, and pandemic eviction moratoriums have expired in states across the country. And as many people already know, eviction is something that can haunt a person’s life for years. For instance, getting evicted can make it hard to rent again. And that can lead to spiraling poverty.

Which retailers are requiring that people wear masks when shopping? And how are they enforcing those rules?

Walmart, Target, Lowe’s, CVS, Home Depot, Costco — they all have policies that say shoppers are required to wear a mask. When an employee confronts a customer who refuses, the interaction can spin out of control, so many of these retailers are telling their workers to not enforce these mandates. But, just having them will actually get more people to wear masks.

You can find answers to more questions on unemployment benefits and COVID-19 here.

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